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Working with a charity client, I was tasked with prototyping a seizure diary for the charity's community to use.
In an initial workshop, I met with the client and members of their community, and facilitated some exercises to understand more about how seizures affect people, how they're treated, and how people are asked to record them.
The attendees who suffered seizures all used a version of a template which can be found on the Epilepsy Society's website.
After the workshop, I mocked up some rough wireframes to plan out my ideas. I reviewed the designs with the workshop attendees and some senior members of the client and there were no criticisms of note.
However, since the client's app facilitated users' sharing of health data with healthcare professionals - I felt that understanding the healthcare perspective was crucial.
With the help of my client, I managed to secure some time with some epileptologists to discuss the concept with them. Though they thought the existing designs were fine, they also had criticisms of the paper based model on which it was based. I refined the design on the back of these critiques.
These changes included more accurate & meaningful descriptions of seizure symptoms, incorporating the ability to set an order in which those symptoms occur, and a way for users to record the medical classification of the seizures in the app, in order to provide better information to their wider healthcare team.
Due to these changes, I wanted to ensure the usability of the solution was up to scratch. From the designs I created an interactive prototype to use in a round of user feedback, with a larger, different group from the original workshop attendees. Participants were asked to use the prototype without much instruction to see how they fared.
The sessions were extremely useful - and highlighted an unexpected problem in the design: that users didn't understand the difference between a seizure type (i.e. a description of what happens during a seizure) and a seizure log (i.e. recording an instance of a seizure type happening).
The design was iterated to smooth out the input experience and make things a little more guided. Another round of user testing was conducted, and it was very well received.
A final refinement of designs & prototype was created, with the correct look and feel, ready for development. I also created database designs for supporting the seizure diary information, and wrote a detailed specification document for handover to the dev team.
The digital diary was implemented into the app shortly after, and was well received by the client and their community. A Figma board containing recreations of the designs can be accessed below.
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